{"id":9878,"date":"2021-05-31T10:48:09","date_gmt":"2021-05-31T08:48:09","guid":{"rendered":"https:\/\/arteconfort.com\/contact-us\/"},"modified":"2024-07-12T11:22:20","modified_gmt":"2024-07-12T09:22:20","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/arteconfort.com\/en\/contact-us\/","title":{"rendered":"Contact us"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column width=&#8221;1\/3&#8243;][wyde_heading subheading_tag=&#8221;span&#8221; title=&#8221;CONTACT US&#8221; heading_color=&#8221;#61b4e4&#8243; subheading=&#8221;How can we help you?&#8221;][vc_column_text]You can contact our Customer Service team if you need an answer to your questions or if you need to resolve an incident. Remember to fill in all the fields and be as detailed as possible so that we can help you.[\/vc_column_text][vc_empty_space height=&#8221;60px&#8221;][wyde_heading style=&#8221;2&#8243; title_tag=&#8221;h4&#8243; subheading_tag=&#8221;span&#8221; title=&#8221;Do you have any question? Check the FAQs&#8221; heading_color=&#8221;#61b4e4&#8243;][vc_column_text]Before filling in the contact form, please have a look at our FAQ section to get an answer to your query.[\/vc_column_text][vc_empty_space][wyde_link_button style=&#8221;outline round&#8221; title=&#8221;Frequently questions&#8221; link=&#8221;url:https%3A%2F%2Farteconfort.com%2Fpreguntas-frecuentes%2F|title:Preguntas%20frecuentes||&#8221; color=&#8221;#222222&#8243; hover_color=&#8221;#ffffff&#8221;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f9906-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"9906\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/9878#wpcf7-f9906-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"9906\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.4\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f9906-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:9906,&quot;conditions&quot;:[{&quot;then_field&quot;:&quot;desplegable_consulta_tecnica&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;Tipodeconsulta&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Technical query\\\/Incidence&quot;}]},{&quot;then_field&quot;:&quot;garantia_repuestos&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;a_desplegable_consulta_tecnica&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;I need a spare part&quot;}]},{&quot;then_field&quot;:&quot;si_garantia_repuestos_tecnica&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;garantia_repuestos&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;My product is within the warranty period&quot;}]},{&quot;then_field&quot;:&quot;no_garantia_repuestos_tecnica&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;garantia_repuestos&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;My product is NOT under the warranty period&quot;}]},{&quot;then_field&quot;:&quot;ventilador_no_funciona&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;a_desplegable_consulta_tecnica&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;My ceiling fan is not working&quot;}]},{&quot;then_field&quot;:&quot;luz_no_funciona&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;ventilador_no_funciona&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;The light does not turn on&quot;}]},{&quot;then_field&quot;:&quot;aspas_no_giran&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;ventilador_no_funciona&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;The blades do not rotate&quot;}]},{&quot;then_field&quot;:&quot;modo_verano_invierno&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;a_desplegable_consulta_tecnica&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;How to activate summer\\\/winter mode&quot;}]},{&quot;then_field&quot;:&quot;sincronizar_mando&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;a_desplegable_consulta_tecnica&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;How the controller is synchronised&quot;}]},{&quot;then_field&quot;:&quot;frecuencia_mando&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;a_desplegable_consulta_tecnica&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Remote control frequency&quot;}]},{&quot;then_field&quot;:&quot;no_da_aire&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;a_desplegable_consulta_tecnica&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;My ceiling fan does not give air&quot;}]},{&quot;then_field&quot;:&quot;desplegable_consulta_comercial&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;Tipodeconsulta&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Commercial query\\\/I&#039;d like to purchase&quot;}]},{&quot;then_field&quot;:&quot;garantia_repuestos_comercial&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;a_desplegable_consulta_comercial&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;I need a spare part&quot;}]},{&quot;then_field&quot;:&quot;si_garantia_repuestos_comercial&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;garantia_comercial&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;My product is within the warranty period&quot;}]},{&quot;then_field&quot;:&quot;no_garantia_repuestos_comercial&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;garantia_comercial&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;My product is NOT under the warranty period&quot;}]},{&quot;then_field&quot;:&quot;comprar_productos&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;a_desplegable_consulta_comercial&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;I would like to purchase your products&quot;}]}],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:true,&quot;notice_dismissed_rollback-cf7-5.8.1&quot;:true,&quot;notice_dismissed_rollback-cf7-5.9.2&quot;:true,&quot;notice_dismissed_update-cf7-6.0.5&quot;:true}}\" \/>\n<\/fieldset>\n<p><label> Name (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your email (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Type of enquiry (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Tipodeconsulta\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Tipodeconsulta\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"Technical query\/Incidence\">Technical query\/Incidence<\/option><option value=\"Commercial query\/I&#039;d like to purchase\">Commercial query\/I&#039;d like to purchase<\/option><\/select><\/span> <\/label>\n<\/p>\n<div data-id=\"desplegable_consulta_tecnica\" data-orig_data_id=\"desplegable_consulta_tecnica\" data-clear_on_hide class=\"\" data-class=\"wpcf7cf_group\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"a_desplegable_consulta_tecnica\"><select class=\"wpcf7-form-control wpcf7-select desplegables-ocultos\" aria-invalid=\"false\" name=\"a_desplegable_consulta_tecnica\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"My ceiling fan is not working\">My ceiling fan is not working<\/option><option value=\"I need a spare part\">I need a spare part<\/option><option value=\"How to activate summer\/winter mode\">How to activate summer\/winter mode<\/option><option value=\"How the controller is synchronised\">How the controller is synchronised<\/option><option value=\"Remote control frequency\">Remote control frequency<\/option><option value=\"My ceiling fan does not give air\">My ceiling fan does not give air<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n\t<\/p>\n\t<div data-id=\"garantia_repuestos\" data-orig_data_id=\"garantia_repuestos\" data-clear_on_hide class=\"\" data-class=\"wpcf7cf_group\">\n\t\t<p class=\"info-formulario\">You should purchase the replacement part from the shop where you purchased it, or from another shop in the same chain. Whether your product is within the warranty period, or if the warranty has expired.\n\t\t<\/p>\n\t\t<p class=\"info-formulario-importante\"><strong>IMPORTANT:<\/strong> If your product is within the warranty period, you will need to present the purchase receipt.\n\t\t<\/p>\n\t\t<p class=\"info-formulario\">You can find the batch number on the label attached to the product itself. On solar products, it is usually found on the back of the product. While on ceiling fans, you can find it stuck inside the roof trim (the trim attached to the ceiling).\n\t\t<\/p>\n\t\t<p><label> Batch number (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"lote\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"lote\" \/><\/span> <\/label><br \/>\n<label> Product model<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"modelo\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"modelo\" \/><\/span> <\/label>\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"garantia_repuestos\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"garantia_repuestos\" value=\"My product is within the warranty period\" \/><span class=\"wpcf7-list-item-label\">My product is within the warranty period<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"garantia_repuestos\" value=\"My product is NOT under the warranty period\" \/><span class=\"wpcf7-list-item-label\">My product is NOT under the warranty period<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t\t<div data-id=\"si_garantia_repuestos_tecnica\" data-orig_data_id=\"si_garantia_repuestos_tecnica\" data-clear_on_hide class=\"\" data-class=\"wpcf7cf_group\">\n\t\t<\/div>\n\t\t<div data-id=\"no_garantia_repuestos_tecnica\" data-orig_data_id=\"no_garantia_repuestos_tecnica\" data-clear_on_hide class=\"\" data-class=\"wpcf7cf_group\">\n\t\t<\/div>\n\t<\/div>\n\t<div data-id=\"ventilador_no_funciona\" data-orig_data_id=\"ventilador_no_funciona\" data-clear_on_hide class=\"\" data-class=\"wpcf7cf_group\">\n\t\t<p class=\"info-formulario\">You should purchase the replacement part from the shop where you purchased it, or from another shop in the same chain. Whether your product is within the warranty period, or if the warranty has expired.\n\t\t<\/p>\n\t\t<p class=\"info-formulario-importante\"><strong>IMPORTANT:<\/strong> If your product is within the warranty period, you will need to present the purchase receipt.\n\t\t<\/p>\n\t\t<p class=\"info-formulario\">You can find the batch number on the label attached to the product itself. On solar products, it is usually found on the back of the product. While on ceiling fans, you can find it stuck inside the roof trim (the trim attached to the ceiling).\n\t\t<\/p>\n\t\t<p><label> Batch number (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"lote_no_funciona\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"lote_no_funciona\" \/><\/span> <\/label><br \/>\n<label> Product model<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"modelo_no_funciona\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"modelo_no_funciona\" \/><\/span> <\/label>\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"garantia_no_funciona\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"garantia_no_funciona\" value=\"My product is within the warranty period\" \/><span class=\"wpcf7-list-item-label\">My product is within the warranty period<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"garantia_no_funciona\" value=\"My product is NOT under the warranty period\" \/><span class=\"wpcf7-list-item-label\">My product is NOT under the warranty period<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"ventilador_no_funciona\"><select class=\"wpcf7-form-control wpcf7-select desplegables-ocultos\" aria-invalid=\"false\" name=\"ventilador_no_funciona\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"The light does not turn on\">The light does not turn on<\/option><option value=\"The blades do not rotate\">The blades do not rotate<\/option><\/select><\/span>\n\t\t<\/p>\n\t\t<div data-id=\"luz_no_funciona\" data-orig_data_id=\"luz_no_funciona\" data-clear_on_hide class=\"\" data-class=\"wpcf7cf_group\">\n\t\t\t<p class=\"info-formulario\">If the light on your fan does not turn on, check that you have installed the fan according to the steps in the instruction manual and that all electrical connections are connected correctly. In the event that the installation is correct and the fan blades do rotate when operated by the remote control, you will need to replace the LED module. To do this, you can buy the spare part in the shop where you bought it, or in another shop of the same chain.\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div data-id=\"aspas_no_giran\" data-orig_data_id=\"aspas_no_giran\" data-clear_on_hide class=\"\" data-class=\"wpcf7cf_group\">\n\t\t\t<p class=\"info-formulario\">If the fan blades do not rotate, check that you have installed the fan according to the steps in the instruction manual and that all electrical connections are connected correctly.\n\t\t\t<\/p>\n\t\t\t<p>In the event that the installation is correct and the fan light comes on when you operate it with the remote control, you will need to replace the controller. To do this, you can buy the replacement part in the shop where you bought it, or in another shop of the same chain.\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div data-id=\"modo_verano_invierno\" data-orig_data_id=\"modo_verano_invierno\" data-clear_on_hide class=\"\" data-class=\"wpcf7cf_group\">\n\t\t<p class=\"info-formulario\">Our ceiling fans have a summer\/winter function that allows you to reverse the direction of rotation of the blades. You can find more information about this function and how to activate it in the article on our website, <a href=\"https:\/\/arteconfort.com\/en\/ventilador-de-techo-en\/how-does-the-winter-mode-of-a-ceiling-fan-work\/\" target=\"_blank\">click here to read it<\/a>.\n\t\t<\/p>\n\t<\/div>\n\t<div data-id=\"sincronizar_mando\" data-orig_data_id=\"sincronizar_mando\" data-clear_on_hide class=\"\" data-class=\"wpcf7cf_group\">\n\t\t<p class=\"info-formulario\">Follow the instruction manual to learn how to synchronise the remote control with your fan. If you do not have the manual, you can download it from the product page of our website. Go to the section \"Products > Air conditioning > Ceiling fans\" and select your model, then click on the button \"Instructions\".\n\t\t<\/p>\n\t\t<p class=\"info-formulario-importante\"><strong>IMPORTANT:<\/strong> In case your fan is a retractable blade model, you have to press and hold the button to synchronise until you hear the <strong>beep and the light flashes<\/strong>.\n\t\t<\/p>\n\t<\/div>\n\t<div data-id=\"frecuencia_mando\" data-orig_data_id=\"frecuencia_mando\" data-clear_on_hide class=\"\" data-class=\"wpcf7cf_group\">\n\t\t<p class=\"info-formulario\">Our ceiling fans with remote control work by radio frequency. They all use 433MHz frequency except some models that work at 2.4GHz.\n\t\t<\/p>\n\t<\/div>\n\t<div data-id=\"no_da_aire\" data-orig_data_id=\"no_da_aire\" data-clear_on_hide class=\"\" data-class=\"wpcf7cf_group\">\n\t\t<p class=\"info-formulario\">If you do not notice the airflow when you stand under your ceiling fan while it is on, there may be several reasons for this:\n\t\t<\/p>\n\t\t<ul>\n\t\t\t<li>\n\t\t\t\t<p>The fan is running in winter mode. More information about this function and how to deactivate it can be found in the article on our website, <a href=\"https:\/\/arteconfort.com\/en\/ventilador-de-techo-en\/how-does-the-winter-mode-of-a-ceiling-fan-work\/\" target=\"_blank\">click here to read it<\/a>.\n\t\t\t\t<\/p>\n\t\t\t<\/li>\n\t\t\t<li>\n\t\t\t\t<p>The size of the fan is not suitable for the size of your room (either too large or too small).\n\t\t\t\t<\/p>\n\t\t\t<\/li>\n\t\t\t<li>\n\t\t\t\t<p>Nearby objects obstruct proper airflow circulation.\n\t\t\t\t<\/p>\n\t\t\t<\/li>\n\t\t<\/ul>\n\t<\/div>\n<\/div>\n<div data-id=\"desplegable_consulta_comercial\" data-orig_data_id=\"desplegable_consulta_comercial\" data-clear_on_hide class=\"\" data-class=\"wpcf7cf_group\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"a_desplegable_consulta_comercial\"><select class=\"wpcf7-form-control wpcf7-select desplegables-ocultos\" aria-invalid=\"false\" name=\"a_desplegable_consulta_comercial\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"I need a spare part\">I need a spare part<\/option><option value=\"I would like to purchase your products\">I would like to purchase your products<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n\t<\/p>\n\t<div data-id=\"garantia_repuestos_comercial\" data-orig_data_id=\"garantia_repuestos_comercial\" data-clear_on_hide class=\"\" data-class=\"wpcf7cf_group\">\n\t\t<p class=\"info-formulario\">You should purchase the replacement part from the shop where you purchased it, or from another shop in the same chain. Whether your product is within the warranty period, or if the warranty has expired.\n\t\t<\/p>\n\t\t<p class=\"info-formulario-importante\"><strong>IMPORTANT:<\/strong> If your product is within the warranty period, you will need to present the purchase receipt.\n\t\t<\/p>\n\t\t<p class=\"info-formulario\">You can find the batch number on the label attached to the product itself. On solar products, it is usually found on the back of the product. While on ceiling fans, you can find it stuck inside the roof trim (the trim attached to the ceiling).\n\t\t<\/p>\n\t\t<p><label> Batch number (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"lote_comercial\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"lote_comercial\" \/><\/span> <\/label><br \/>\n<label> Product model<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"modelo_comercial\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"modelo_comercial\" \/><\/span> <\/label>\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"garantia_comercial\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"garantia_comercial\" value=\"My product is within the warranty period\" \/><span class=\"wpcf7-list-item-label\">My product is within the warranty period<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"garantia_comercial\" value=\"My product is NOT under the warranty period\" \/><span class=\"wpcf7-list-item-label\">My product is NOT under the warranty period<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t\t<div data-id=\"si_garantia_repuestos_comercial\" data-orig_data_id=\"si_garantia_repuestos_comercial\" data-clear_on_hide class=\"\" data-class=\"wpcf7cf_group\">\n\t\t\t<p class=\"info-formulario\">In the event of a manufacturing fault, and if your product is within the warranty period, you must request a replacement at the shop where you purchased it (or another shop in the same chain) by presenting the purchase receipt.\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div data-id=\"no_garantia_repuestos_comercial\" data-orig_data_id=\"no_garantia_repuestos_comercial\" data-clear_on_hide class=\"\" data-class=\"wpcf7cf_group\">\n\t\t\t<p class=\"info-formulario\">If the warranty period for your product has expired, you will need to purchase the replacement part from the shop where you purchased it, or from another shop in the same chain.\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div data-id=\"comprar_productos\" data-orig_data_id=\"comprar_productos\" data-clear_on_hide class=\"\" data-class=\"wpcf7cf_group\">\n\t\t<p class=\"info-formulario\">You can purchase our products in a unique and exclusive way in <strong>LEROY MERLIN, BAUHAUS, CONFORAMA or EL CORTE INGL\u00c9S stores<\/strong>.<br \/>\nOn our website, within each product, we indicate the point of sale. You will also find the direct link to purchase it.\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<p><label> Message (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-400\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-400\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I have read and accept the <a href=\"https:\/\/arteconfort.com\/en\/politica-de-privacidad\/\" target=\"_blank\">privacy policy<\/a> (required)<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-626\"><span class=\"wpcf7-form-control wpcf7-acceptance optional\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-626\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I consent to Arteconfort processing my data to send to my e-mail address, written in the box at the top of the page, information about its products and services in newsletter format. I will be able to unsubscribe at any time.<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner enviar-canal-etico w-link-button large round\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_style=&#8221;full-width&#8221; padding_size=&#8221;no-padding&#8221;][vc_column padding_size=&#8221;no-padding&#8221;][wyde_section_separator reflect=&#8221;reflect-h&#8221; background_color=&#8221;#8ce3de&#8221;][\/vc_column][\/vc_row][vc_row row_style=&#8221;full-width&#8221; padding_size=&#8221;no-padding&#8221;][vc_column padding_size=&#8221;no-padding&#8221; background_color=&#8221;#8ce3de&#8221;][vc_row_inner][vc_column_inner][vc_empty_space height=&#8221;80px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/12&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;4\/12&#8243;][wyde_heading style=&#8221;3&#8243; title_tag=&#8221;h1&#8243; text_align=&#8221;center&#8221; title=&#8221;Headquarters&#8221; subheading=&#8221;Ctra. Andaluc\u00eda, km 35,7<br \/>\nBuilding 6<br \/>\n45224 Sese\u00f1a Nuevo&#8221; subheading_color=&#8221;#444444&#8243; border_color=&#8221;#222222&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;2\/12&#8243;][wyde_info_box icon_set=&#8221;bigmug_line&#8221; icon_bigmug_line=&#8221;bigmug-line-clock&#8221; icon_position=&#8221;left&#8221; color=&#8221;#ffffff&#8221; title=&#8221;Timetable&#8221;]M<span style=\"color: #222222;\">onday &#8211;\u00a0 Thursday:<br \/>\n8:30-14:30 and 15:30-18:00<\/span><\/p>\n<p><span style=\"color: #222222;\">Friday:<br \/>\n8:30-14:30<\/span>[\/wyde_info_box][vc_empty_space][wyde_info_box icon_set=&#8221;bigmug_line&#8221; icon_bigmug_line=&#8221;bigmug-line-clock&#8221; icon_position=&#8221;left&#8221; color=&#8221;#ffffff&#8221; title=&#8221;Summer timetable&#8221;]M<span style=\"color: #222222;\">onday &#8211;\u00a0 Thursday:<br \/>\n7:00-14:30<\/span><\/p>\n<p><span style=\"color: #222222;\">Friday:<br \/>\n7:00-13:30<\/span>[\/wyde_info_box][\/vc_column_inner][vc_column_inner width=&#8221;2\/12&#8243;][wyde_info_box icon_set=&#8221;bigmug_line&#8221; icon_bigmug_line=&#8221;bigmug-line-phone&#8221; icon_position=&#8221;left&#8221; color=&#8221;#ffffff&#8221; title=&#8221;Telephone&#8221;]<span style=\"color: #222222;\">+34 91 801 25 76<\/span>[\/wyde_info_box][\/vc_column_inner][vc_column_inner width=&#8221;2\/12&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/12&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_empty_space height=&#8221;80px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/3&#8243;][wyde_heading subheading_tag=&#8221;span&#8221; title=&#8221;CONTACT US&#8221; heading_color=&#8221;#61b4e4&#8243; subheading=&#8221;How can we help you?&#8221;][vc_column_text]You can contact our Customer Service team if you need an answer to your questions or if you need to resolve an incident. Remember to fill in all the fields and be as detailed as possible so that we can help you.[\/vc_column_text][vc_empty_space height=&#8221;60px&#8221;][wyde_heading style=&#8221;2&#8243; title_tag=&#8221;h4&#8243; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9878","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Contact us - Arteconfort<\/title>\n<meta name=\"description\" content=\"You can contact our Customer Service team if you need an answer to your questions or if you need to resolve an incident. 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