Aviso legal

In compliance with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the identifying details of the owner of the Web Portal are: ARTECONFORT HOTEL, S.L. C/ Homero, 30, bloque 1, Planta 1 28341 Valdemoro (Madrid) CIF B87621975 Registro Mercantil de Madrid: Tomo 35.166; Folio 174; Sección 8; Hoja M-632365; Inscripción 1 For any questions or queries, please contact us by telephone +34 918012576 or e-mail: info(at)arteconfort. com Access to the Web implies the express acceptance by the User of the present General Conditions of Use, which may be totally or partially modified or replaced by others, by its owner and at any time without prior notice. We recommend that you access the present conditions from time to time to check for possible modifications, which will be published in the same section.

The following General Conditions regulate the use of and access to the website, the purpose of which is to establish guidelines for its proper use and behaviour. ARTECONFORT HOTEL, S.L., provides users with information on the use, services and contents hosted on the website. Through it, the user has access to information about specific products and services, tools and applications. The data and information on products or services, prices and characteristics or other relevant data offered through the website are carried out, provided and updated by Suppliers and third party companies. ARTECONFORT HOTEL, S.L. is not, under any circumstances, responsible for said data and information nor does it assume any obligation regarding the same. The User undertakes to make appropriate use of the contents, services, applications and tools that are accessible, subject to the Law and these General Conditions of Use and, where appropriate, to the Specific Conditions that may be established for access to certain services and applications, respecting at all times the other Users of the same. In the event of total and/or partial non-compliance by the User of these General Conditions of Use, ARTECONFORT HOTEL, S.L. reserves the right to deny access to the Website, without prior notice to the User.

By accepting these General Conditions of Use, the User expressly agrees to:

• Not to carry out any action aimed at damaging, blocking, damaging, rendering useless, overloading, temporarily or permanently, the functionalities, tools, contents and/or infrastructure of the website, in such a way as to prevent its normal use.
• To safeguard and maintain the confidentiality of the access codes associated with their User name, being responsible for the use of said personal and non-transferable access codes by third parties.
• Not to introduce or carry out slanderous or libellous contents, both of other Users and of third party companies outside ARTECONFORT HOTEL, S.L.
• Not to use any of the materials and information contained in this Website for illicit purposes and/or purposes expressly prohibited in these General Conditions of Use, as well as the particular conditions that, where appropriate, are established for certain applications and/or utilities and that are contrary to the rights and interests of ARTECONFORT HOTEL, S.L., its users and/or third parties.
• Not to offer or distribute products and services, nor to carry out advertising or unsolicited commercial communications to other Users and visitors of ARTECONFORT HOTEL, S.L.

The User shall be liable for all damages of any nature that ARTECONFORT HOTEL, S.L. or any third party may suffer as a result of non-compliance with any of the obligations to which he/she is subject by virtue of these ‘General Conditions of Use’ or the law in relation to access and/or use of the page.

The website, the pages it includes and the information or elements contained therein (including texts, documents, photographs, drawings, graphic representations, which are owned or owned by third parties who authorise the owner to use them, among others, as well as logos, trademarks, trade names or other distinctive signs, are protected by intellectual and/or industrial property rights, of which ARTECONFORT HOTEL, S.L. is the owner or holds authorisation for their use and public communication from the legitimate owners of the same. The user is obliged to use the contents diligently and correctly, in accordance with the law, morality and public order. ARTECONFORT HOTEL, S.L. authorises the User to view the information contained in this website, as well as to make private reproductions (simple downloading and storage activity in their computer systems), as long as the elements are intended solely for personal use. Under no circumstances does this imply any authorisation or licence over the property rights of ARTECONFORT HOTEL, S.L. or of the legitimate owners of the same. The user is not authorised to proceed to the distribution, modification, transfer or public communication of the information contained in this website in any form and for any purpose whatsoever.

The connections and links to third-party websites or web pages have been established solely as a utility for the user. ARTECONFORT HOTEL, S.L. is in no way responsible for them or their content. ARTECONFORT HOTEL, S.L. does not assume any responsibility derived from the existence of links between the contents of this site and contents located outside the same or any other mention of external contents to this site. Such links or mentions are for information purposes only and in no case imply support, approval, marketing or any relationship between ARTECONFORT HOTEL, S.L. and the persons or entities that are the authors and/or managers of such content or owners of the sites where they are located. In order to create links to the website, the express written authorisation of the owners of the portal will be required.

ARTECONFORT HOTEL, S.L. does not guarantee continuous access, nor the correct viewing, downloading or use of the elements and information contained in the pages of the portal, which may be impeded, hindered or interrupted by factors or circumstances beyond its control or beyond its control, nor those caused by the existence of computer viruses on the Internet. ARTECONFORT HOTEL, S.L. assumes no liability whatsoever for damages, losses, claims or expenses caused by:

1. Interferences, interruptions, failures, omissions, delays, blockages or disconnections caused by errors in the telecommunications lines and networks or by any other cause beyond the control of ARTECONFORT HOTEL, S.L.
2. Unlawful interference through the use of malicious software of any kind and by any means of communication, such as computer viruses or any other means;
3. Improper or inappropriate use of the ARTECONFORT HOTEL, S.L. website.
4. Security or browsing errors caused by a malfunction of the browser or by the use of outdated versions.

ARTECONFORT HOTEL, S.L. is not responsible and in no case shall be liable to users and third parties for the actions of any third party not related to ARTECONFORT HOTEL, S.L. that entails or may entail the carrying out of acts of unfair competition and illicit advertising or the infringement of intellectual and industrial property rights, business secrets, contractual commitments of any kind, the rights to honour, personal and family privacy and image, property rights and any other rights belonging to a third party due to the transmission, dissemination, storage, availability, reception, obtaining or access to the contents.

The entire personal data processing policy can be found in the Privacy Policy, which forms an integral part of these General Conditions but which, for the sake of simplicity, we have placed in a separate document: Privacy Policy.

This Legal Notice and its terms and conditions shall be governed by and interpreted in accordance with Spanish Law. The user, by the mere fact of accessing the website or obtaining the status of registered user, irrevocably grants their consent to the competent Courts by default to hear any legal action arising from or related to these conditions, or to their use of this Site or browsing the same. If any clause or section of these General Conditions, which is not of an essential nature for the existence of the same, is declared null and void or inapplicable, the validity of the remaining clauses will not be affected.

ARTECONFORT HOTEL, S.L. communicates its awareness of the European Energy Efficiency Directive 2012/27/EU so that, for the acquisition of products, equipment and/or services that may have an impact on the facilities and equipment of ARTECONFORT HOTEL, S.L. a series of energy efficiency requirements will be taken into account, which will be communicated to the supplier. In compliance with the UNE-EN-ISO 9001:2015 standard, suppliers of materials and services provided will be monitored to ensure compliance with the specified requirements. The criteria for evaluating suppliers are:

• Having a certificate (ISO 9001, ISO 14001, ISO 50001 and ISO 45001) shall be classified as CLASS A.
• If the supplier/subcontractor is sole/subcontractor imposed by the client, it shall be classified as CLASS A.
• Supplier/subcontractor with external references shall be classified as CLASS A.
• If none of the three previous characteristics are met, it will be Arteconfort Hotel who will evaluate the suppliers with a score of 0-10, being 0 the minimum and 10 the maximum. Evaluating the quality of the service provided, price, compliance with the delivery time and delivery of documentation. Depending on the results, they will be classified:
  • Suppliers/subcontractors whose score is <20, are considered as Non-Approved Suppliers/subcontractors.
  • Suppliers/Subcontractors with a score between 20 and 30 are considered Class B Suppliers/Subcontractors.
  • Suppliers/Subcontractors whose score is >30, are considered Class A Suppliers/Subcontractors.

In compliance with the UNE-EN-ISO 50.001:2018 standard for the acquisition of products, equipment and/or installations Arteconfort Hotel will take into account the requirements of this standard to improve energy savings.