By virtue of compliance with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, we hereby inform you:
Art. 10 LSSI: www.arteconfort.com is an internet domain owned by ARTECONFORT HOTEL, S.L. (hereinafter, the “COMPANY”), with registered office at Calle Homero, 30 Bloque 1, Puerta 1 – 28341 Valdemoro (Madrid) and Tax Identification Code B87621975. The company is registered in the Mercantile Register of Madrid.
For the purposes of this document, the contact telephone number is +34 91 801 35 36 and the contact e-mail address is info(at)arteconfort.com.
This Legal Notice regulates the use of this domain.
The use of this website implies the acceptance by the User of the conditions of use included in this Notice as well as our policies on ‘Data Protection and Privacy’ and ‘Cookies Policy’. In the event that certain services contained and/or tools offered through this “Portal” require the application of specific conditions, these will be made available to the User.
On the other hand, the COMPANY warns that both the contents and services of this web page and the conditions of use may be modified without prior notification.
Conditions of use
The User undertakes to provide true, accurate and complete information about his or her identity in the sections in which it is necessary for him or her to register in order to be able to access them. Furthermore, he/she undertakes to keep the personal data that may be provided to the domain owner up to date, and is therefore solely responsible for any false or inaccurate information that he/she may provide.
Please note that if you are a minor you must obtain permission from your parents, guardians or legal representatives in order to access the services provided. The COMPANY accepts no responsibility in the event that the data on this subject are inaccurate or false.
The “portal” may only be used for legal purposes and therefore the user undertakes to make lawful and honest use of the portal and in accordance with these General Conditions of Use, not to use the services of the “portal” to carry out activities contrary to Spanish legislation, morality and public order, assuming all liability for damages to the owner of the domain or third parties that may arise from illegal or impermissible practices among others and by way of example and not limited to:
- To carry out any manipulation or alteration of this page without the prior consent of the owner of the domain, and the owner of the domain shall not assume any liability that may arise from such manipulation or alteration by third parties.
- Carry out any act that may damage, render useless, overload, or deteriorate the Portal and the services and/or prevent normal use and utilisation by Users.
- Introduce and/or use computer programs, data, defective files, viruses, malicious code, computer or telecommunications equipment or any other, regardless of their nature that may cause damage to the Portal, to any of the services, or to any assets (physical or logical) of the information systems of the owner of the domain.
- Violate the rights of third parties to privacy, self-image, data protection, secrecy of communications, intellectual and industrial property.
- Hiding and spoofing the origin of e-mail messages.
- Use false identities, impersonate others in the use of the Portal or in the use of any of the services.
- Reproduce, distribute, modify or copy the content of this page, unless you have the authorisation of the owner of the domain or are legally authorised to do so.
- Transmit User names and passwords to unauthorised third parties.
In general, the owner of the domain excludes its liability for damages of any nature and nature that may arise from the use of the website, as well as damages arising from the infringement of intellectual and industrial property rights by users and/or the lack of truthfulness, accuracy and timeliness of the contents, nor may it be held liable for the interruption of the service, inadequate operation or inability to access the service.
The owner of the domain shall not be liable for damages caused by the presence of viruses or any other harmful software that may cause alterations in the User’s computer system.
The website, including, but not limited to, its programming, designs, logos, text and/or graphics are the property of the provider or, where applicable, are licensed or expressly authorised by the authors.
Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and commercialisation, requires in any case the prior written authorisation of the owner of the domain.
The user undertakes not to carry out any act against the intellectual or industrial property rights of the author.
The provider expressly authorises third parties to redirect directly to the specific contents of the website, and in any case must redirect to the main website of the provider.
You can consult our policy on the protection of personal data in the following section.
Who is responsible for the processing of your data?
The COMPANY is responsible for the processing of data relating to the different processes with respect to the management of our users, customers or suppliers.
What kind of data do we have about you and how did we get it?
The categories of personal data that the COMPANY processes about its customers and suppliers are:
- Identification data
- Postal or e-mail addresses
- Business information
- Financial and transaction data
We do not process any specially protected data.
We have obtained all of the above-mentioned data either directly from you by sending a contact form or by submitting a commercial offer, contractual proposal, etc., or from your company by providing us with identification data and other information necessary to carry out the purpose of the contractual relationship between the parties. It shall be your or your company’s obligation to provide us with updated data in the event of changes.
For what purpose do we process your data?
At the COMPANY we process the data provided to us by the persons concerned in order to manage various activities arising from specific procedures carried out in the field of sales, after-sales service, supplier management, quality of services, etc. In this way, we will use your data to carry out some of the following actions:
- Sending the information requested through the contact form on our website or any other means of contact with our company,
- To provide both potential clients and our clients with offers of products and services of interest to them,
- To carry out the administrative, fiscal and accounting management of our clients and/or suppliers,
- To carry out satisfaction surveys, market studies, etc. in order to be able to offer you the most suitable offers and an optimised quality of service, etc.
We will not create business profiles on the basis of the information you provide and will therefore not make automated decisions about you on the basis of a business profile.
How long will we keep your data?
Personal data relating to individuals linked to potential customers, customers and suppliers that the COMPANY collects through the various contact forms and / or collection of information will be retained until their deletion is requested by the person concerned. The data provided by our customers and suppliers will be kept for as long as the business relationship between the parties is maintained, respecting in any case the minimum legal periods of conservation according to the subject matter.
In any event the COMPANY will keep your personal data for as long as is reasonably necessary taking into account our needs to respond to issues that arise or resolve problems, make improvements, activate new services and meet the requirements of applicable law. This means that we may retain your personal data for a reasonable period of time even after you have stopped using our products or you have stopped using this website. After this period, your personal data will be deleted from all COMPANY systems.
What is the legitimate basis for processing your data?
According to the type of data processing, we summarise below the basis for the legitimacy of such processing:
Accounting management (management of invoicing with clients and/or suppliers).
Maintenance, development and control of the contractual relationship between the parties.
Tax management (application of withholdings, allowances, etc.)
Maintenance, development and control of the contractual relationship between the parties; Fulfilment of legal obligations.
Administrative management (logistics management, warehouse, customer deliveries, receipt of goods, etc.)
Maintenance, development and control of the contractual relationship between the parties.
Marketing (Commercial actions about our products or services aimed at our customers or those who have requested information from us in the past, including conducting customer satisfaction surveys).
Free and unequivocal consent of the interested party (potential customers), we inform you that the withdrawal of this consent may in no case condition the execution of the contract between the parties; Legitimate interest of the company in the promotion and marketing of products or services similar to those obtained or requested by the interested parties in the past.
You are obliged to provide personal data, in the event that you do not provide your personal data, we will not be able to execute your contract, fulfil your legal obligations or those of the public authorities.
To which recipients will your data be communicated?
The COMPANY will never share your personal data with any third party company that intends to use them in their direct marketing actions, except in the case that you have expressly authorised us to do so.
Please note that we may disclose your personal data to government agencies and competent authorities in cases where the COMPANY is legally required to do so by such authorities or where we believe, acting in good faith, that such action is reasonably necessary to comply with legal process; to respond to any legal claim or demand; or to protect the rights of the COMPANY or its customers and the general public.
What are your rights as a data subject?
Any person has the right to obtain confirmation as to whether or not the COMPANY is processing personal data concerning him/her.
In particular, data subjects may request the right of access to their personal data, as well as to receive them in a common, machine-readable format if the processing is carried out by electronic means (right of portability).
Likewise, interested parties may request the right to rectify inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Additionally, in certain circumstances, data subjects may request the limitation of the processing of their data, or in certain circumstances and for reasons related to their particular situation, data subjects may exercise their right to object to the processing of their data. The COMPANY will cease to process the data, except for compelling legitimate reasons, or the exercise or defence of possible claims or in those exceptions established in the applicable regulations.
We also inform you that you have the right to withdraw your given consents at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
Spanish Data Protection Agency.
Jorge Juan, street, 6
28001 – Madrid
Telephone. 901100099 / 912663517
Data protection for users of the website
In accordance with the current Regulation (EU) 2016/679, the COMPANY informs that the personal data of the Users of the website will be processed for the processing activity indicated in each data collection form on our website by the COMPANY. Said processing of your data will be covered by your consent. By clicking on the “SEND” button, the User consents to the processing of his/her data by the COMPANY.
Likewise, we inform you that unless there is a legal obligation or express consent on your part, the COMPANY will not transfer your data to third parties. (In case of transfer, please inform us which data will be transferred and to whom).
Also, the User is informed that at any time he/she can exercise the rights of access, rectification or deletion of data as well as have other rights recognized in this document and regulated in the Regulation (EU) 2016/679, notifying the COMPANY. On the other hand, in accordance with the provisions of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the COMPANY undertakes not to send advertising via email without first obtaining the express authorisation of the recipient. The User may oppose the sending of advertising by ticking the corresponding box.
The COMPANY adopts the security levels required by current European and Spanish data protection legislation, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of the processing described, as well as the risks of varying likelihood and severity to your rights and freedoms as an individual.
Processing of children's data
Pursuant to EU GDPR 679/2016 and RD 1720/2007, minors over 14 years of age may give their consent to the contracting of information society services, such as registering in a forum, filling in a contact form, etc. However, it will be the responsibility of the COMPANY to check the veracity of the age indicated by the minor.
For the processing of data of children under 14 years of age, such data collection will always be carried out with the express consent of the parents or legal guardians.
From time to time, the COMPANY may make changes and corrections to this section of the Data Protection Policy for Users, customers and suppliers. Please check this section regularly to see what changes may have been made and how they may affect you.
This section of the Data Protection Policy for Users, customers and suppliers provides you in an easily accessible way with all the information necessary for you to know the type of data that the COMPANY holds on its potential customers, customers and/or suppliers, the purposes pursued, the rights that the data protection regulations recognise you as the person affected and how to exercise these rights. Therefore, by deliberately sending your personal data through our means of contact and/or by entering into a business relationship with our company, we consider that you acknowledge and agree to the processing of your personal data as described in this policy. This personal information will only be used for the purposes for which you have provided it to us or certain national or regional regulations allow us to do so.
In any case, we must warn you that a refusal on your part to provide us with certain requested data could hinder the development of the contractual relationship between the parties with possible serious consequences when providing the various services contemplated within the commercial contract concluded with the contracting party.
If you have any questions regarding this section of the Data Protection Policy for Potential Customers, Customers and Suppliers of the COMPANY, please contact the company using the address provided in Section one ‘Data Controller’ and we will be happy to assist you and answer any additional questions you may have.
These Conditions shall be governed at all times by the provisions of Spanish and European legislation on the protection of personal data and privacy.
Legal notice e-mail
In accordance with the provisions of the European Data Protection Regulation 2016/679, we inform you that the data and information you provide us through this means will be used by ARTECONFORT HOTEL, S.L. – CIF: B87621975 Postal address: Carretera de Andalucía, Km. 35,700, Nave 6, CP 45224, Seseña (Toledo), for the purpose of sending you information of any kind relating to the services provided by the company. The data provided will be kept as long as you do not request its cessation and will not be transferred to third parties except in cases where there is a legal obligation. You have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary for the purposes for which it was collected, as well as any rights recognised in the RGPD 2016/679. To do so, you must send a written request addressed to ARTECONFORT HOTEL, S.L. – C.I.F B87621975, Carretera de Andalucía, Km. 35,700, Nave 6, CP 45224, Seseña (Toledo) Telephone: 918013536 E-mail: firstname.lastname@example.org Pursuant to Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE), this e-mail is addressed to the person(s) named above and is confidential, personal and non-transferable. If you have received this message by mistake, please notify the person who sent it to you immediately by telephone or e-mail and delete the original message together with its attached files without reading or recording it in whole or in part. ARTECONFORT HOTEL, S.L. reserves the right to take legal action against any third party who illegitimately accesses the content of any external message from the same.
ARTECONFORT HOTEL, S.L. communicates its awareness of the European Energy Efficiency Directive 2012/27/EU so that, for the acquisition of products, equipment and/or services that may have an impact on the installations and equipment of ARTECONFORT HOTEL, S.L., a series of energy efficiency requirements will be taken into account, which will be communicated to the supplier.
In compliance with the UNE-EN-ISO 9001:2015 standard, suppliers of materials and services provided will be monitored to ensure compliance with the specified requirements. The criteria for evaluating suppliers are:
- Having a certificate (ISO 9001, ISO 14001, ISO 50001 and ISO 45001) shall be classified as CLASS A.
- If the supplier/subcontractor is sole/supplied by the client, it shall be classified as CLASS A.
- Supplier/subcontractor with external references shall be classified as CLASS A.
- If none of the above three characteristics are met, Artesolar Iluminación will evaluate suppliers with a score of 0-10, with 0 being the minimum and 10 the maximum. Evaluating the quality of the service provided, price, compliance with the delivery time and delivery of documentation. Depending on the results, they will be classified:
- Suppliers/subcontractors whose score is <20, are considered Not Approved Suppliers/subcontractors.
- Suppliers/Subcontractors whose score is between 20 and 30, are considered Class B Suppliers/Subcontractors.
- Suppliers/Subcontractors whose score is >30, are considered Class A Suppliers/Subcontractors.
In compliance with the UNE-EN-ISO 50.001:2018 standard for the acquisition of products, equipment and/or installations Arteconfort Hotel will take into account the requirements of this standard to improve energy savings.